CTG Global

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Position titleCapacity Enhancement Manager
Place of performanceBaghdad, Iraq
Start date01/04/2018
Durationup to 12 months (@30days/month)
QualificationBachelor's degree in with a minimum of 7 years of relevant experience. and/or Master's degree in with a minimum of 5 years of relevant experience..
Sector experienceMinimum of 7 years of demonstrable relevant Community Stabilisation experience and/or minimum of 7 years of demonstrable relevant Mine Action experience.
Geographical experienceMinimum of 7 years of experience in Middle East (essential).
LanguageFluency in English (essential) and Arabic (desirable).
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Job description

Overview of CTG GlobalCTG support and manage humanitarian projects in fragile and conflict-affected countries around the world. With past performance in 15 countries – from the Middle East, Africa, Europe, Asia and Central and South America – we offer a holistic fabric of project management, implementation and support. Skilled in emergency response to crises such as the Ebola outbreak in West Africa, we have the ability to act quickly (crisis response teams can be on the ground in 24 hours) and to establish structured operations in high-risk environments. CTG recruit and manage qualified, skilled teams with extensive experience operating in challenging conditions.
Overview of position
Our client was established in 1997, by the General Assembly, and as per the UN Policy on MA and Effective Coordination (A/53/496, 1998) is the established coordinator of MA within the UN system. Our client supports the UN's vision of "a world free of the threat of landmines and UXO's, where individuals and communities live in a safe environment conducive to development and where mine survivors are fully integrated into their societies."

Our client is a unit within the Office of Rule of Law and Security Institutions (OROLSI) within the Department of Peacekeeping Operations (DPKO). Our client's main HQ is in the UN Secretariat, New York with a sub-office in Geneva. Our client provides direct support and assistance in the areas of Explosive Hazard (EH) mitigation to 18 countries/territories/missions, has a standby rapid response capacity and global Technical Advisers in the field of IED & WAM.

Our client's Iraq program was formally established in June 2015, at the request of the UN Under-Secretary General for Peacekeeping Operations (DPKO) and the Special Representative of the Secretary General for Iraq, to lead the UN efforts to mitigate explosive threats in the country, as well as to support the enhancement of national and regional MA capacities.

Our client is supporting multiple layers of operations under the Iraq strategic plan which focus' on three main components:
1. Explosive Hazard Management.
2. Capacity Enhancement.
3. Risk Education.

Iraq has witnessed tremendous violence involving Iraqi Security Forces (ISF), Kurdish Security Forces (KSF), various militia groups such as the Popular Militia Groups” (PMGs) and the “Islamic State of Iraq and Syria” (ISIS). Indiscriminate attacks by all sides of the conflict have resulted in thousands of civilian casualties and unprecedented movement of the civilian population.

Additionally, widespread use of IEDs by combatant groups is evident. MA organisations, including National Authority (NA) EOD and IEDD teams, supported by NGOs and contracted national and international teams, are at present at work to clear reoccupied areas of ERW including remnant IEDs.

Our client has the responsibility of managing, coordinating, facilitating and providing QMS, including QA and QC for all MA related operations and to provide QMS advice to all MA contractors and MA agencies operating within the Area of Responsibility (AOR), namely the Whole of Iraq (WOI).
Role objectives
Under the direct supervision of the Chief of Operations (COO), the Capacity Enhancement Manager will be specifically responsible for the following duties and responsibilities:

Support to national mine action authorities:

- Assessment of the current capacities and capacity of the Iraqi Directorate of Mine Action (DMA) in its functional regional offices.
- Review of the relevant policies, legislative requirements, local documentation, to update and consolidate into usable document.
- Development of a strategic capacity development plan and multi-year work plan in partnership with our client and the DMA that covers.
- Develop comprehensive and technically adequate concept notes on topics requested for by DMA and approved by our client in terms of availability of resources, existing capacity and stakeholder expectations.
- Support DMA's coordination responsibilities in Iraq and related support and management functions in its HQ office in Baghdad.
- Support the our client's Iraq program team in developing systems processes and operational procedures for all aspects of assistance to DMA.

Training for the Ministry of Interior:

- Development of planning, managing and implementing training plans and initiatives for the Ministry of Interior, police training component.
- Provide oversight and technical guidance to the Training Officers and carry out Quality Assurance of training delivery.
- Support experts involved in project implementation in the development of methodological materials and training packages.

Provision of cross-ministerial institutional support:

- Provide oversight to the technical staff supporting this component.
- Engage and build relationships with the Ministry of Defense, Ministry of Interior, Ministry of Health and Environment, Prime Ministers Office – National Operations Center and Joint Coordination and Monitoring Center, National Security Adviser, the Coalition and the international community.
- Maintain an understanding of Iraqi govt. structure.
- Engage and follow-up on security sector reform processes as it pertains to explosive hazards.

Training support to UN personnel at the request of the UN system:

- Coordinate and provide the training component for the UN SSAFE course.
- Coordinate and provide other relevant training as requested by the UN in Iraq.

Information management and reporting:

- Capture and report on outcomes related to CE.
- Maintain up-to-date statistics on CE achievements and ensure information has been captured by relevant govt. databases.
- Provide input and photos for newsletters, communications and digital media to raise the profile of the portfolio of work.
- Assist in the planning and organization of donor visits and media events/visits when it pertains to RE activities and partner work.
- Draft relevant sections for donor and ad - hoc reports.
Expected output
- A three-year strategic capacity enhancement development plan and operational plan, which shall include an initial assessment report on technical and operational capacities of the DMA.
- Prepare training and capacity building plans and organizational set-up for training on project component, prepare detailed plan of actions and budget estimates for workshops, class room and on-the-job training.
- DMA personnel TOR’s are enhanced, internal operational procedures, training needs are clearly identified in various aspects of mine action including program management, Ops/QA, advocacy, information management, admin/finance management.
- Advise on how the govt. can report and honor its obligations under any relevant international conventions concerning ERW and landmines, such as the Anti-Personnel Mine Ban Convention, relevant to MA and advocate for MA within.
- Explore opportunities for wider capacity building with govt. agencies in order to develop residual humanitarian mine action capacity.
- Advise on M&E of any ongoing training activities and make recommendations for improvement.
- Advise on how to resource mobilize for MA national capacity development, from international and national sources, and how to assist the govt. to ensure the effective utilization of any funds.
- Advise on how information gathered by DMA from M&E can be best used to inform stakeholders of progress and to improve the DMA program in Iraq.
- Manage and occupy an office within the DMA office block, deliver a brief bi-weekly update to the Program Manager/Chief of Operations.
- Weekly and monthly reports to the COO.
- Daily updates by telephone or voice.
- Any other duties as requested and tasked by the Chief of Operations.
Project reporting
This role reports to the Chief of Operations.
Key competenciesExperience:

- Relevant experience is defined as experience in project development and/or management in support of operations in military, humanitarian, conflict, post-conflict, or development contexts with private or public organizations.
- Within relevant experience, at least 3 years of experience working in capacity development at the strategic level or similar roles involving capacity enhancement assessments of local mine authorities is required.
- Experience as Humanitarian or Commercial Mine Action Program Manager is desired.
- Experience working with a govt. security sector institution providing response services to the general public is highly desired.
- Experience as an Institutional Adviser in fragile states is desired.
- At least 5 years of experience in operations management is required.
- At least 3 years minimum relevant experience is a must.


- Fluency in English (writing, speaking and reading) is required.
- Knowledge of Arabic (writing, speaking and reading) is desired.
- Knowledge of other UN official language is desired.


- Advanced University Degree (Master’s Degree or equivalent) with a minimum of five (5) years of relevant experience or a First Level University Degree (Bachelor’s Degree or equivalent) with a minimum of seven (7) years of relevant experience or Military Experience (or relevant Police experience) at the Senior NCO (Non-Commissioned Officer) or Officer level (or equivalent).

Geographical Experience:

Experience in Iraq is desirable.
Team management
CE Portfolio Management and Project Oversight:
- Ensure duties and administrative actions are implemented according to our clients policy, within the scope of UN and mandates and in compliance with agreements with donors.
- Ensure that project deliverable's are achieved on time, within budget and to a high quality.
- Engage the state and national govt. authorities, implementing partners and local communities and use this opportunity to raise awareness about the scope, timelines, anticipated outcomes/benefits and any relevant aspects of the project.
- M&E all our client's CE activities and provide recommendations to improve future project design.
- Lead project design and new initiatives, support proposal writing and assist in the development of budgets as required.
- Provide technical oversight and guidance to CE staff in the implementation of activities.
- Supervise CE personnel, provide performance evaluations, take the lead on recruitment processes and staff training initiatives.
Further information
To be advised.