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Position titleBiometric Registration Mentor
Place of performanceMogadishu, Somalia
Apply by09/12/2018
Start date01/01/2019
Durationup to 12 months (@21.75days/month)
QualificationDiploma in in related area (ICT or Database) combined with 5 years of professional relevant work experience. and/or Bachelor's degree in in related area (ICT or Database) combined with 5 years of professional relevant work experience..
Sector experienceMinimum of 5 years of demonstrable relevant Biometrics experience and/or minimum of 5 years of demonstrable relevant Database Management experience.
Geographical experienceMinimum of 2 year of experience in Africa (desirable).
LanguageFluency in English is essential.
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Job description

CTG OverviewCTG stands for Committed To Good. With an ethical approach at the heart of all that we do, it is a description that makes us proud. Respect for the fundamental human rights of our staff, and those our staff encounter, is a cornerstone of our values. We strive for gender equality, inclusion and diversity, providing fair and equal opportunities for all. We take a zero tolerance approach to corruption and stay true to local labour laws and all local statutory requirements.
In operation since 2006, today we are honoured to serve clients in 15 fragile and conflict-affected states assisting with disaster relief, peace building, humanitarian aid and development programmes through our specialised recruitment, HR management and operational services.
Overview of position
This role supports the successful implementation of our clients partners’ peace building, humanitarian & development projects in East Africa. Their stipends projects’ mission is to support the Somali federal & state security forces in a sustainable and efficient manner. The goal of the projects is to ensure that designated units of the Somali security forces receive monthly stipends to make sure that those units remain cohesive, loyal & disciplined & that they do not engage in any illegal activities or violate human rights. Our client will also provide field based oversight to ensure the funds are disbursed through a punctual & transparent e-payment process that is clear of any corrupt or illegal practices. Lastly, they also will ensure that these security members receiving stipends under the projects are registered & verified & that they are compliant with the UN Human Rights Due Diligence Protocol (HRDDP).
Role objectives
Reporting to the Management Information System (MIS) Specialist, the Biometric Registration Mentor (BRM) is an International Officer that will lead the conceptualization, planning, preparation & monitoring of registration activities. The BRM coordinates with the Pay Team Observers (PTOs) to ensure that beneficiary data are aligned with stipend payments. S/he also conducts formal on the job training to ensure that field teams are operating efficiently. The BRM will assist & support the MIS Specialist with regards to maintaining the necessary registration kits, hardware, software & databases, including the management & delivery of upgrades & procurement or replacement of equipment. Finally, in coordination with the PTOs, s/he will ensure the timely & accurate flow of registration & biometric verification, the establishment of master payment lists, synchronization of data & the upkeep of servers.

Other tasks as required to include:
  • Maintain contact with field teams to ensure the timely flow of the project data & remote support of field teams. 
  • Ensure synergy between policy, strategy, crosscutting issues & regional requirements.
  • Assist the MIS Specialist in development of regional, personal & thematic plans to achieve stated goals & objectives, including developing background & contextual components of work plans.
  • Troubleshoot & solve problems when issues are encountered at field level to ensure the delivery of quality information.
  • Manage gathering of impact, effect & human interest data from the field, including interviews & feedback from beneficiaries, photos, video & interest stories for all activities being undertaken in Somalia. Quality assure this information.
  • Prepare reports & correspondence.
  • Participate in relevant coordination meetings & other working groups.
  • Other duties as required.
Project reporting
This role will be reporting to the Management Information System Specialist.
Key competenciesEducation/Experience/Language:
- Technical Diploma in related area (ICT or Database) combined with 5 years of professional relevant work experience.
- Bachelor’s Degree is desirable.
- Experience in complex humanitarian &/or development programs, in 1 or more countries, at an operational level.
- Good knowledge of roles & activities of international organizations within complex humanitarian emergency or developmental environments.
- Proven ability to produce reports on substantive issues, with particular attention to deadlines.
- Excellent communication skills, both oral & written & computer proficiency.
- Good interpersonal skills & abilities to gain assistance of others in a team endeavor.
- Ability to effectively work in a multicultural environment.
- Physically fit & in good health & able to travel extensively.
- Knowledge of biometric identification & registration.
- Have demonstrated ability & experience to live & work in the conditions in the Horn of Africa.
- Ability to work with little or no supervision in high risk/hostile environments.
- Capable of delivering on the job training.
- Fluency in oral & written English is required. Knowledge of a second language is an advantage.

Key Competencies:
- Leadership: Proven supervisory ability &/or technical leadership. Ability to maintain effective working relations both as a team member & team leader.
- Teamwork: Strong interpersonal skills & ability to establish & maintain effective partnerships & working relations with people in a multi cultural, multi ethnic environment with sensitivity & respect for diversity.
- Planning Organization: Ability to manage, organize, plan & implement work assignments, juggle competing demands & work under pressure of frequent & tight deadlines.
- Judgment: Demonstrated ability to apply good judgment & decision making skills.
- Communications: Strong spoken & written communication skills.
- Problem Solving: Strong analytical & problem solving skills & ability to handle a range of management & coordination issues.
- Commitment to Continuous Learning: Willingness to keep abreast of new developments.
- Professionalism: Sound knowledge of, and exposure to, administrative & financial management issues.
Team management
The Biometric Registration Mentor will coordinate Payment Team Observers (PTOs).
Further information
To be advised.