CTG Global

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Position titleCapacity Building Study Tours Expert
Place of performanceHomebased, Palestine
Apply by21/08/2019
Start date16/10/2019
Durationup to 3 months (@11.33days/month)
QualificationMaster's degree in Public Administration, Organizational Development or a related discipline. and/or Bachelor's degree in Public Administration, Organizational Development or a related discipline..
Sector experienceMinimum of 10 years of demonstrable relevant Programme & Project Management experience and/or minimum of 7 years of demonstrable relevant Institution Development & Capacity Building experience.
Geographical experienceMinimum of 15 year of experience in Middle East (desirable).
LanguageFluency in English and Arabic are essential.
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Job description

CTG OverviewCTG stands for Committed To Good. With an ethical approach at the heart of all that we do, it is a description that makes us proud. Respect for the fundamental human rights of our staff, and those our staff encounter, is a cornerstone of our values. We strive for gender equality, inclusion and diversity, providing fair and equal opportunities for all. We take a zero tolerance approach to corruption and stay true to local labour laws and all local statutory requirements.
In operation since 2006, today we are honoured to serve clients in 15 fragile and conflict-affected states assisting with disaster relief, peace building, humanitarian aid and development programmes through our specialised recruitment, HR management and operational services.
Overview of position
  • The goal of the Facilities Management Assistance (FMAP) is to strengthen the governance structure & enhance the organizational capability & performance of the High Judicial Council (HJC) to develop & efficiently operate & manage its facilities, owned & leased courthouses & administration offices, to meet the needs & requirements of the different types of users & occupants of these facilities, with particular emphasis on gender responsiveness & environmental sustainability.
  • Our client received funding from the Department of Foreign Affairs, Trade & Development “DFATD”, to implement the Facilities Management Capacity Building Project as a temporary technical assistance project, to build the capacity of the Facilities Management function at the Palestinian High Judicial Council.
  • In recognition of the need for improved facilities management, the High Judicial Council received approval from the President of the Palestinian Authority in January 2018 to create within its organization a new systemic Facilities Management Unit (FMU), the new unit will require capacity building at the level of human resources, organizational policies & systems & provision of material. The project implementation period is from 1st April 2018 until 31st March 2021.
Role objectives

The Expert will be an expert in planning, organizing & coordinating study tours for public sector professionals outside their home environment, particularly to other MENA region countries & will have demonstrated experience in achieving impressive results in similar skills training & capacity building initiatives.

The functional role is divided as follows:

  • Technical consultancy to lead overall study tour design & coordination & stakeholder relations. 
  • Skills & knowledge transfer consultancy in tour program design & integrating specific briefings on management systems & local experience, standards & practices in facilities management.
  • Coordination assistant to organize scheduling, follow paper work & daily coordination with logistical provider & with host institutions & relevant authorities.

Duties & tasks:
The Expert will be responsible for carrying out the following tasks & duties:

  • Program design & coordination: Technical consulting for developing study tour program, identification of main target/host institutions (courthouses & other related institutions) & of key stakeholders to meet (unions, representatives of key sectors and professions involved etc.). Identification of possible Expert & academic support for subject matter presentation. Preliminary scheduling for meetings with Turkish counterparts in Istanbul, checking availability of various host organizations. Arranging meetings with counterparts, including follow up with the relevant authorities, arranging site visits, accompanying the group during meetings & site visits. 
  • Knowledge & skill transfer: Provide subject matter consulting during the program, offering necessary training/presentations/briefings on facilities management & related topics.
  • Support in coordinating logistics service: Assisting in coordinating & overseeing the selected local logistical operator (agency that provides transportation, accommodation, meals, stationary, local translator & other logistical services).  
The contractor will be responsible for providing the following deliverable's in coordination & agreement with the Project Manager:
  • Draft a plan & timeline for designing, implementing & evaluating the study tour.
  • Finalizing & confirming the study tour plan & schedule with all stakeholders.
  • Implementing the study tour.
  • Post study tour assessments of outcomes, new skills & insights gained by the participants & their personal evaluations & action plans to integrate their new learning's in their work.
Project reporting
This role report to Project Manager.
Key competenciesEducation & experience:
- Advanced University Degree in Public Administration, Organizational Development or a related discipline.
- Certificate in Learning, Training & Development, Training Design, Professional Coaching & Mentoring or a related knowledge & skill transfer subject.
- 10+ years of direct experience in leading public administration, development management initiatives, or a similar field with a strong public sector management focus.
- At least seven (7) years’ experience should be directly related to management training & capacity building.
- 5+ years management experience in public service agencies.
- Experience and knowledge of the principles, methodologies & best practices of training & capacity building of planners & managers of public services.
- Ability to transfer know how & clearly articulate messages to a variety of audiences.
- Ability to establish & maintain strong relationships.
- Excellent organizational skills, attention to detail & determination to meet deadlines.
- Excellent communications & networking skills.
- Flexible & adaptable, able to work in challenging situations.
- Problem solving & root cause identification skills.
- Able to work effectively at all levels in an organization.
- Must be a team player and able to work collaboratively with & through others.
- Familiarity with project management approaches, tools & phases of the project life cycle.
- Experience in the Middle East is desirable.
- Applicants must be fluent in written & verbal Arabic & English.
Team management
This role does not have any team management responsibility.
Further information
To be advised.