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Position titleRisk Communication and Community Engagement (RCCE) Consultant
Place of performanceGoma, DRC, Congo, Democratic Republic
Apply by15/10/2019
Start date16/10/2019
Durationup to 5 months (@22days/month)
QualificationMaster's degree in Social Sciences, or Health related field with two years of experience and/or Bachelor's degree in related field with four years of professional experience.
Sector experienceMinimum of 2 years of demonstrable relevant Humanitarian Aid experience and/or minimum of 2 years of demonstrable relevant Health & Safety experience.
Geographical experienceMinimum of 2 year of experience in Africa (desirable).
LanguageFluency in French (essential) , English (desirable) and Kiswahili (desirable).
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Job description

CTG OverviewCTG stands for Committed To Good. With an ethical approach at the heart of all that we do, it is a description that makes us proud. Respect for the fundamental human rights of our staff, and those our staff encounter, is a cornerstone of our values. We strive for gender equality, inclusion and diversity, providing fair and equal opportunities for all. We take a zero tolerance approach to corruption and stay true to local labour laws and all local statutory requirements.
In operation since 2006, today we are honoured to serve clients in 15 fragile and conflict-affected states assisting with disaster relief, peace building, humanitarian aid and development programmes through our specialised recruitment, HR management and operational services.
Overview of position
Our client supports the Ministry of Health to strengthen health service capacity at the border points to effectively prevent, detect and respond to the infectious diseases and other public health threads. Our client provides; integrated surveillance and disease control training for the frontline health staff working in border areas, necessary medical and health commodities for the border posts, analyses and reports on population mobility trends in priority health zones to inform preparedness efforts, as well as risk communication assistance to sensitize cross border population and neighbouring communities. The client is an active partner of the Ministry of Health in supporting Point of Entry Surveillance during outbreaks, including the current 10th Ebola outbreak in North Kivu (2018-2019). 

Role objectives
Under the direct supervision of the Migration Health coordinator, overall supervision of the Migration Health Programme Manager and Chief of Misison in close coordination with the relevant units in Kinshasa, the candidate will be responsible and accountable for implementation of the risk communication and community engagement (RCCE) component of the Ebola outbreak response projects. S/he will be responsible and accountable for coordinating the design and implementation of the RCCE activities including strategy development, development of guidelines and resources, and design of message;
  • Contribute to the development of the client’s RCCE strategy, in close collaboration with the M&E officer, national program officers, field assistants, and senior field assistants
  • Work alongside the field teams to develop plans to strengthen risk communication at points of entry and control and community engagement
  • Monitor implementation of all RCCE activities and provide operational and technical support.
  • Identify and design community engagement activities targeting different high-risk and vulnerable groups as transport agencies, taxi drivers, traders, and frequent travelers;
  • Develop presentations, guidelines, tools, and other resources to support the implementation of activities
  • Coordinate with the Ministry of Health, RCCE commission and other key actors in development and adaptation of communication messages focusing on population mobility, disease transmission and travel, and POE/POC activities
  • Review proposals submitted by non-governmental organizations, media outlets, and other actors to support RCCE activities and provide recommendations for potential implementing partners.  
  • Coordinate interpersonal communication and risk communication trainings of staff and frontline workers
  • Establish linkages with community feedback/complaint mechanisms; analyze data and identify solutions or adjustments to programming.
  • Represent our client through active engagement in risk communication and community engagement commissions at national and sub-national levels.
  • Undertake duty travel related to monitor program implementation, address challenges, and coordinate with other actors
  • Contribute to periodic reports for the donor on Programme delivery, including interim and final reports to donors
  • Perform any other tasks that may be assigned by the supervisor.
Project reporting
This position reports to the Migration Health Coordinator 
Key competenciesExperience:
- Experience in RCCE activities in humanitarian context.
- Previous experience in international organization is an advantage
- Programmatic field experience in RCCE; including planning, implementation and analysis of technical RCCE interventions.
- Familiar with Ebola response activities, the health sector in the region and/or other similar resources-limited contexts is an advantage.

Key Competencies;
The incumbent is expected to demonstrate the following values and competencies:
• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators
• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
Team management
This role does not have team coordination and supervision responsibilities 
Further information
Qualified female candidates are highly encouraged to apply.