CTG Global

Position details

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Position titleProtection Case Worker
Place of performanceTripoli, Libya
Apply by23/11/2020
Start date08/11/2020
Durationup to 5 months (@30days/month)
QualificationBachelor's degree in Political or Social Sciences, Development Studies, Social Work, Human Rights, International Relations or Law, or other relevant field..
Sector experienceMinimum of 3 years of demonstrable relevant Migration experience.
Geographical experienceMinimum of 3 year of experience in Africa (essential).
LanguageFluency in English (essential) , Arabic (essential) and French (essential).
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Job description

CTG OverviewCTG stands for Committed To Good. With an ethical approach at the heart of all that we do, it is a description that makes us proud. Respect for the fundamental human rights of our staff, and those our staff encounter, is a cornerstone of our values. We strive for gender equality, inclusion and diversity, providing fair and equal opportunities for all. We take a zero tolerance approach to corruption and stay true to local labour laws and all local statutory requirements.
In operation since 2006, today we are honoured to serve clients in 15 fragile and conflict-affected states assisting with disaster relief, peace building, humanitarian aid and development programmes through our specialised recruitment, HR management and operational services.
Overview of position
  • Established in 1951, IOM is the leading INGO in the field of migration & works closely with the govt., other INGO's & NGO's  partners. 
  • IOM is dedicated to promoting humane & orderly migration for the benefit of all. It does so by providing services & advice to govt's. & migrants.
Role objectives
  • Under the overall supervision of the Protection Officer, the direct supervision of the Senior Protection Assistant & in close coordination with other colleagues, the successful candidate will conduct all steps of the case management process for the assigned cases.
  • Undertake regular protection monitoring visits to assigned locations where migrants, IDPs, returnees & vulnerable host communities [MENM1] may reside, prepare protection assessment reports.
  • Conduct vulnerability screenings & in depth assessments in assigned locations to help identify the urgent needs & possible solutions.
  • Prepare assistance plans & provide regular, timely & comprehensive follow up in coordination with specialized protection colleagues & under the supervision of the Senior Protection Assistant.
  • Inform beneficiaries of all relevant services available.
  • Refer cases to relevant partner organizations & international organizations for appropriate follow up & / or to other units within IOM for their respective follow up.
  • Maintain up to date case records of all assigned cases & promptly complete all data entry & reporting requirements.
  • Carry out administrative duties as requested.
  • Facilitate events with target groups, state actors & service providers in the field on selected protection concerns if required.
  • Participate in awareness raising events & support IOM in trainings & workshops arranged by IOM & partners if required.
  • Participate in case management meetings & other protection meetings.
  • Assist with informal translations of documents & data, as well as oral interpretations to & from English & French as necessary.
  • Perform other duties as may be assigned.
Project reporting
This role works under the overall supervision of the Protection Officer, the direct supervision of the Senior Protection Assistant & in close coordination with other colleagues at IOM.
Key competencies- Completed Bachelors Degree from an accredited academic institution in Political or Social Sciences, Development Studies, Social Work, Human Rights, International Relations or Law, or other relevant field.
- Minimum of 2 years’ professional experience in the field of GBV & assistance to vulnerable populations.
- Effective organizational skills & ability to establish priorities & plans, ability to work under pressure & cope with deadlines.
- Demonstrated problem solving attitude & skills.
- Good written & spoken communications skills, good interpersonal skills, ability to work in a multi cultural environment.
- Fluent in English & Arabic, both written & spoken, knowledge of French is considered an advantage.
- Good knowledge of MS Office applications .e.g. Excel, Word, Outlook, etc.
- Respects & promotes individual & cultural differences, encourages diversity & inclusion wherever possible.
- Maintains high ethical standards & acts in a manner consistent with organizational principles / rules & standards of conduct.
- Demonstrates ability to work in a composed, competent & committed manner & exercises careful judgment in meeting day to day challenges.
- Develops & promotes effective collaboration within & across units to achieve shared goals & optimize results.
- Produces & delivers quality results in a service oriented & timely manner, is action oriented & committed to achieving agreed outcomes.
- Continuously seeks to learn, share knowledge & innovate.
- Takes ownership for achieving the organization’s priorities & assumes responsibility for own action & delegated work.
- Encourages & contributes to clear & open communication, explains complex matters in an informative, inspiring & motivational way.
- Provides a clear sense of direction, leads by example & demonstrates the ability to carry out the organization’s vision, assists others to realize & develop their potential.
- Creates an atmosphere of trust & an enabling environment where staff can contribute their best & develop their potential.
- Works strategically to realize the organization’s goals & communicates a clear strategic direction.
Team management
This role does not have team management responsibility. 
Further information
To be advised.